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Terms & Conditions

A legal disclaimer

Terms and Conditions

1. Introduction
Welcome to puzzling times. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

2. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.

3. Intellectual Property
All content on this website—including text, graphics, logos, and images—is the property of [Your Business Name] or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or exploit any content without our written permission.

4. Product Information
We strive to ensure that all product descriptions and prices are accurate. However, we reserve the right to correct any errors and to change or update information at any time without prior notice.

5. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at our discretion.

6. Returns and Refunds
Please refer to our Returns Policy for information on returns and refunds. Note: All personalized items are final sale and not eligible for return.

7. Limitation of Liability
We are not liable for any damages arising from the use or inability to use this website or the performance of the products purchased through it.

8. External Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

9. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of the website after changes are posted constitutes your acceptance of the new terms.

10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at puzzlingtimes@outlook.com.au

1. Order Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.


2. Domestic Shipping Rates and Estimates
We offer flat-rate shipping within Australia. Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time: 3–12 business days.

 

3. International Shipping

We currently ship to select international countries. Shipping charges and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges.

 

4. How to Check Your Order Status

Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for the tracking information to become available.

 

5. Shipping to P.O. Boxes

We ship to P.O. boxes using Australia Post. If you’re using a courier service, please provide a physical address.

 

6. Refunds, Returns, and Exchanges

As all items are custom we do not accept returns, Refunds only applicable if proof of Damage during delivery
 

7. Contact Us

If you have any questions about your order or our shipping policy, feel free to contact us at puzzlingtimes@outlook.com.au

Your Destination for Stylish Gifts

0478 733 014

Langwarrin VIC 3910, Australia

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